EXCLUSION POLICY – DIAMONDTOSSBOOK
Your Well-Being Matters. Take Control. Know When to Stop. We offer structured options for temporary breaks, extended pauses, and permanent self-exclusion to protect you from gaming harm.
Introduction
DiamondTossBook is committed to promoting responsible gaming and protecting users from potential harm associated with excessive or uncontrolled gaming.
This Exclusion Policy explains how users may request restrictions on their accounts, how exclusion requests are handled, and the conditions under which access to the platform may be limited or suspended.
By using DiamondTossBook, users are expected to comply with this policy, the platform's Terms and Conditions, and all applicable laws and regulations.
Voluntary Self-Exclusion
Voluntary self-exclusion allows a user to request that their access to DiamondTossBook be restricted when they wish to stop gaming or take a break. A user may request self-exclusion for reasons including:
- Difficulty controlling gaming activity.
- Financial concerns or repeated losses.
- Personal, family, or professional responsibilities.
- Emotional stress associated with gaming.
- A desire to take a temporary or permanent break.
Users who believe gaming is negatively affecting their lives are encouraged to request exclusion as early as possible.
Types of Exclusion
Depending on the features implemented on the platform and applicable legal requirements, exclusion may include the following options:
A. Temporary Exclusion
A user may request a temporary suspension of account access for a specified period. During this period, the account may be restricted from participating in gaming activities.
B. Extended Exclusion
A user may request an extended exclusion period if they need more time away from the platform.
C. Permanent Exclusion
A user may request permanent account exclusion. This prevents future access and restricts the creation or use of replacement accounts.
The available exclusion options and their duration must be confirmed through official DiamondTossBook support.
How to Request Exclusion
Users who wish to exclude themselves from DiamondTossBook should follow these steps:
- 1 Contact the official customer support team through the website's available support channels.
- 2 Clearly state that they wish to request account exclusion.
- 3 Specify whether they are requesting temporary, extended, or permanent exclusion, if these options are available.
- 4 Provide the information reasonably required to verify account ownership.
- 5 Follow any confirmation or verification steps communicated by the support team.
Restrictions During Exclusion
Once an exclusion request has been implemented, the affected account may be restricted from activities such as:
- Logging in or accessing gaming features.
- Placing new bets or participating in restricted activities.
- Making deposits for gaming purposes.
- Receiving promotional messages or gaming-related offers.
- Creating or using another account to bypass the exclusion.
Pending Transactions and Account Balances
Account exclusion does not automatically cancel, approve, or settle pending financial transactions.
Any deposits, withdrawals, refunds, disputes, or outstanding balances will be handled in accordance with the platform's applicable transaction procedures, Terms and Conditions, and legal obligations.
Where necessary, DiamondTossBook may request additional verification before processing a transaction. Users should contact official support for assistance with unresolved balances.
Reactivation of an Excluded Account
An excluded account will not necessarily be reactivated automatically when a temporary exclusion period ends.
Where reactivation is permitted, users may be required to submit a formal request and complete applicable verification procedures.
DiamondTossBook may apply a review period or additional safeguards before restoring access, where supported by its procedures and permitted by law.
Permanent exclusion and legally required exclusion restrictions may not be reversible.
Platform-Initiated Exclusion
DiamondTossBook may restrict, suspend, or exclude an account where reasonably necessary to address:
- Suspected fraud or unauthorized activity.
- Identity or age-verification concerns.
- Violations of platform Terms and Conditions.
- Attempts to circumvent an existing exclusion.
- Legal or regulatory requirements.
- Security risks or other serious misuse of the platform.
Underage and Legally Ineligible Users
Individuals who do not meet the minimum legal age or other eligibility requirements must not access or participate in services for which they are ineligible.
If DiamondTossBook identifies an account belonging to an underage or otherwise legally ineligible user, it may restrict or suspend access and take any other action required by applicable law.
Privacy and Confidentiality
Information submitted as part of an exclusion request will be handled in accordance with the DiamondTossBook Privacy Policy and applicable data-protection requirements.
Access to exclusion-related information is strictly limited to authorized personnel who need it to process the request, protect users, or meet legal obligations.
No Circumvention of Exclusion
Users must not attempt to bypass an active exclusion by registering another account, using another person's credentials, or otherwise circumventing applicable restrictions.
Where such conduct is identified, DiamondTossBook may take appropriate action in accordance with its platform rules and applicable law.
Support and Assistance
Users who wish to request exclusion or have questions about an existing restriction should contact the official DiamondTossBook customer support team through the contact channels provided on the website.
If gaming is causing financial, emotional, or personal harm, users are encouraged to stop participating and seek support from an appropriate professional or recognized support organization.
Changes to This Policy
DiamondTossBook may revise this Exclusion Policy to reflect changes in platform features, operational procedures, or legal requirements.
The latest version will be published on this page together with its updated revision date.
Final Statement
DiamondTossBook encourages users to make informed decisions and to prioritize their financial security, personal well-being, and legal responsibilities. Account exclusion is intended to support responsible participation and should be handled seriously, promptly, and consistently with applicable requirements.